Mitsubishi Will Expand Official Store Spare Parts Online – 2021 will be a year full of challenges and competition but also full of new opportunities for PT Mitsubishi Motors Krama Yudha Sales Indonesia (MMKSI).

Over the past year, MMKSI managed to record positive achievements for retail sales of Mitsubishi Motors passenger and light commercial vehicles in Indonesia.

Sales achievement in 2021 increased to 90.6 percent compared to 2020 and this motivated MMKSI to continue to make a positive contribution in the automotive market.

The success in maintaining its position in the Indonesian automotive market is also a clear proof of MMKSI’s commitment to consumers. Commitment to provide the best of the best for the community despite existing limitations.

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The Association of Indonesian Automotive Industries (Gaikindo) projects that new car sales in 2022 will reach 900,000 units.

This target provides impetus for MMKSI to continue to maintain its existence and spur to enliven the automotive market competition both in terms of products, sales services, and best after-sales services to consumers.

“We would like to thank all parties who have supported MMKSI’s business development process and passed various challenges in 2021. Last year’s experience taught us to continue to innovate in order to provide the best service to increase customer satisfaction,” said Naoya Nakamura, President Director of PT MMKSI.

Referring to Gaikindo’s 2021 retail sales data, Mitsubishi Motors passenger and light commercial vehicles in Indonesia recorded sales of 104,407 units (Jan 2021 – Dec 2021) consisting of sales of passenger vehicle models of 68,152 units and light commercial vehicles of 36,225 units.

Mitsubishi Strategy 2022

Then what will Mitsubishi do in 2022? MMKSI continues to innovate in running its business, and continues to provide a better experience for Mitsubishi Motors consumers both in terms of sales and after-sales.

After introducing and developing several features in the MMID application last year, in 2022 MMKSI will monitor, develop and improve all the innovations that have been presented previously.

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The expansion of access will continue to be carried out, one of which is by opening an official Mitsubishi Motors spare part store in several e-commerce sites.

Where it is intended that consumers can easily make transactions without having to worry because the spare parts provided are guaranteed quality and authenticity.

As the most important thing in MMKSI’s business, customer satisfaction is very important. Therefore, in 2022 MMKSI will focus more on giving appreciation to consumers who have put their trust in MMKSI even in difficult situations.

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